Love them, or hate them, but you got to take them

"I can not eat this, there are too many bones in it"(its fish) , "I can not eat this there is more fat than meat"(they're ribs), "I do not like this, it is not what I was thinking it would be", "I ordered a large pizza last night at your restaurant and there were 4 pieces when we had the server put it in the box, but when we took it out for dinner tonight, there were only 2", "My day was fine until I got here. ... No. I am not going to tell you why I had a good day, or make any sort of small talk with you, just give me my check.", "We had a good night until we got here; first, the hostess was off doing something so we had to stand in the lobby for 3 minutes (probably bussing tables) than we had to wait 15 minutes to get our food ordered (this includes the time the server took their drink and got it), than we wanted our appetizer first but it came with the meal (new server didn't check with table to see how they wanted their food ordered when they placed app order with dinner order), and we didn't get our salads. No. we don't want anything. Yes, find out what went wrong so that it won't happen to another table." -talk to server and she starts to cry. Talk with kitchen because tables are pissed about food taking too long (one guy walked out) and I get told that it is the servers fault. Tell servers/bar to make sure to order food as soon as they get the order, go back to kitchen because one of the cooks is new and somewhat edgy. He snaps at me when I tell him to please make me steamed broc instead of cold broc. I tell him, "When broc is substituted for a side on any wrap, sandwich, burger, or entree it needs to be steamed. Only spin dip gets raw broc." He glares at me. I walk away while he gets a voice over from the long-term guy. Later, verbal fight almost breaks out between a dispatch/delivery person and this guy because both have hard time holding their tongue. She bites a remark and glares, I tell her to just walk away. She gets a pat on the back later for doing so. Things die down, I comp many meals; expensive night for GM. GM can not afford this, and I am certain some of those unhappy tables reported their news to others. Oh, and another customer talked about how much they disliked the service, the food, the drinks, etc. and barmaid says, "Than why do you keep coming back every week." Woman glares at her and asks for check. Barmaid says, "Just go. I've got your drinks."-in a stern voice. In that case, I give her a high-five!